Support Programs

DSCF1023nextScan proudly provides technical support and service to our customers all over the world. nextScan has developed business alliances and re-sellers worldwide to support our expanding customer needs.

nextScan offers comprehensive service and support programs for its scanners and software, from installation and training, to on-site service and technical support.

With the purchase of your nextScan scanner, nextScan provides training at the factory or your location – your choice. Both methods afford you a close working relationship with your new scanner and the nextScan support team. Additionally, we provide product installation to ensure your scanner will be up and running quickly and seamlessly.

nextScan is proud to offer the following Support Programs:

Extended Warranty –The Extended Warranty Program is an excellent value for companies that wish to maximize cost savings at the time of their scanner purchase. Best value for on- site repairs, scanner re-certifications and software updates. To learn more email sales@nextscan.com.

Service Protection – The Service Protection Program is a great option for scanners that have expired Standard or Extended warranties. Gain on-site service, scanner re-certifications and software upgrades as a part of this affordable add-on Program. To learn more email sales@nextscan.com.

Platinum Plus Service Protection – For the power user, The Platinum Plus Service Protection Program offers all the benefits of the Extended Warranty and Service Protection Programs, in addition to technical support for ALL continental time zones from 8 am to 5 pm daily. This program also provides special access to the nextScan support staff through a dedicated support number with unique access code, expediting technical issues to quick resolution. To learn more email sales@nextscan.com.